Miami, FL (February 14, 2020) – Today Centurion Boats was awarded the 2019 Marine Industry Customer Satisfaction Index (CSI) Award for excellence in customer satisfaction by the National Marine Manufacturers Association (NMMA). Awards recipients were acknowledged Friday, February 14th during the Innovation Breakfast at the 2020 Progressive® Insurance Miami International Boat Show®, presented by West Marine. This is the second year running that Centurion has received this award, the company is one of just nine in its segment to receive the prestigious honor.
The Marine Industry CSI Awards honor boat and engine manufacturers who actively measure customer satisfaction and pursue continuous improvement to better serve their customers. Award recipients achieved an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine during the period between January 1, 2019 and December 31, 2019. Participating manufacturers must survey all new boat buyers during this period. For this reporting period, the program surveyed 158,335 customers.
In reference to the honors Amy Mauzy, VP of Sales and Marketing at Centurion Boats Stated, “We are so honored to receive this distinction again for Centurion Boats, but the real reward is every Centurion boat owner who’s lives we have the opportunity to make better. We are extremely grateful to be a Correct Craft Company who is encouraged to prioritize people and relationships,”
About Centurion Boats: Creating the World’s best waves, wakes and ride since 1976, Centurion is a towed water sports boat manufacturer built on innovation and commitment to excellence. As a Correct Craft Company, we are charged with “Making Lives Better”. We embody this phrase with the boats we build along with the lives we live on and off the water. Centurion Boats is the perfect ride every time. To learn more about Centurion Boats, visit www.centurionboats.com.
About Correct Craft: Celebrating 95 years of excellence in the marine industry, Correct Craft is a Florida-based company with global operations. Focused on “Making Life Better,” the Correct Craft family includes Nautique, Centurion, Supreme, Bass Cat, Yar-Craft, SeaArk, Parker, and Bryant boat companies, Pleasurecraft Marine Engine Group, Watershed Innovation and Aktion Parks. For more information please visit www.correctcraft.com.