Indmar, Ford Motor Company and Roush Performance accept the 21st CSI Award during the Industry Breakfast at the Miami International Boat Show Thursday, February 16, 2023. L- R Jack Roush, Jr., Mark Huddleston, Rich Waggoner, Tim Maher, Natalie Carrera, Tim Leidich, Chris Benedict and Jim Rader.
MILLINGTON, Tenn., Feb.13, 2023 – Indmar Marine Engines’ hard-earned reputation for delivering world-class quality and reliability across its highly acclaimed Raptor Series and EcoBoost platforms was reinforced again today during the Industry Breakfast held at the Miami International Boat Show when the company was awarded its twenty-first consecutive Marine Industry CSI Award for excellence in customer satisfaction.
Indmar Marine Engines earned its twenty-first customer satisfaction award based on a comprehensive survey completed by its customers who purchased a new boat with an Indmar engine during the period of January 1, 2022 and December 31, 2022.
“Our customers are our greatest ambassadors and to receive this award every year since the inception of the program, based on our customer’s experience with our products is one of the greatest honors we could ever receive and a testament to our network of finely tuned dealers and OEM’s,” explained Tim Maher, Chief Operating Officer of Indmar Marine Engines.
Maher further explained, “At Indmar, our customer service department extends all the way to our network of over 1,600 dealer showrooms and service centers across the country. We personally train and certify each of our authorized service centers and it’s because of their dedication that Indmar can provide a first-class ownership experience from the quality and performance of the engine to the buying and ownership experience.”
The Marine Industry Customer Satisfaction Index (CSI) study, now in its twenty-first year. The program honors manufacturers that actively measure customer satisfaction and pursue continuous improvement to better serve the customer. Award recipients achieved and maintained an independently measured standard of excellence of 90 percent or higher in customer satisfaction based on information provided by customers who purchase a new boat or engine.
About Indmar Marine Engines
Indmar has a pedigree going back 51 years in the inboard marine industry and a proud tradition of pointing the way forward. Indmar was the first inboard manufacturer to deliver fuel injection, and custom-calibrated engines and the first to produce an inboard engine with a catalyzed exhaust, which is now the industry standard. Today, this legendary brand delivers an inimitable mix of unrivaled performance, meticulous craftsmanship, and ground-breaking innovation. Indmar operates advanced manufacturing facilities in the U.S. with distribution centers in Millington, TN, Merced, CA and Clarkston, WA. Indmar is operated by Correct Craft subsidiary Liberty Technologies which also manages PCM Engines, Crusader Engines, Levitator Engines, and Velvet Drive Transmissions. For more information, please visit www.indmar.com.
About Correct Craft
Celebrating 98 years of excellence in the marine industry, Correct Craft is a Florida-based company with global operations. Focused on “Making Life Better,” the Correct Craft family includes Nautique, Centurion, Supreme, Bass Cat, Yar-Craft, SeaArk, Parker, and Ingenity boat companies, Pleasurecraft Engine Group, Indmar Marine Engines, Velvet Drive Transmissions, Mach Connections, Merritt Precision, Osmosis, Watershed Innovation, and Aktion Parks. For more information, please visit www.correctcraft.com.