MIAMI, FL (February 15, 2019) – Today, Centurion & Supreme Boats, the fastest growing pair of water sports boat brands, was awarded the 2018 Marine Industry Customer Satisfaction Index (CSI) Award for excellence in customer satisfaction by the National Marine Manufacturers Association (NMMA). Award recipients were acknowledged Friday, February 15th during the Innovation Breakfast at the 2018 Progressive® Insurance Miami International Boat Show® in Miami.
Centurion & Supreme Boats President, Paul Singer, stated, “It is exciting to see our team’s commitment to product quality and customer service come to life with this award. At Centurion & Surpreme we value our boater’s best interest; that’s why we produce the top products and back it with service that feels like family.”
Over the past 12 months, Centurion & Supreme Boats combined have become the fastest growing towboat brands in the industry. Centurion & Supreme Boats is showing 25% growth when compared to last year’s domestic retail registrations. This growth has created record sales, but also amazing opportunity to serve. Centurion & Supreme Boats is answering the call for customer service excellence in addition to demand for proven surf boats. The 2018 CSI Award for Excellence is an indicator Centurion & Supreme is on the right path, but the real victory will be a 100% satisfied family of boat owners.
The Marine Industry CSI Awards honor boat and engine manufacturers who actively measure customer satisfaction and pursue continuous improvement to better serve their customers. Award recipients achieved an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine during the period between January 1, 2018 to December 31, 2018. Participating manufacturers must survey all new boat buyers during this period. For this reporting period, the program surveyed 155,418 customers.
About Supreme Boats: There is a growing movement of people embracing the Supreme life with the only affordable premium towboat on the market. With performance, style, simplicity and strength built to maximize fun on the water, Supreme Boats are the fastest growing surf and wake boat brand with industry-leading market share growth. Spend more time on the water doing what you love. It’s more fun to have fun. http://supremetowboats.com
About Centurion Boats: Creating the World’s best waves, wakes and ride since 1976, Centurion is a towed water sports boat manufacturer built on innovation and commitment to excellence. As a Correct Craft Company we are charged with “Making Lives Better”. We embody this phrase with the boats we build along with the lives we live on and off the water. Centurion Boats is the perfect ride every time. To learn more about Centurion Boats, visit www.centurionboats.com.
About Correct Craft: Celebrating 94 years of excellence in the marine industry, Correct Craft is a Florida-based company with global operations. The Correct Craft family includes Nautique, Centurion, Supreme, Bass Cat, Yar-Craft, SeaArk, and Bryant boat companies, Pleasurecraft Marine Engine Group, Watershed Innovation and Aktion Parks. For more information please visit www.correctcraft.com.
About NMMA: National Marine Manufacturers Association (NMMA) is the leading association representing the recreational boating industry in North America. NMMA member companies produce more than 80 percent of the boats, engines, trailers, accessories and gear used by boaters and anglers throughout the U.S. and Canada. The association is dedicated to industry growth through programs in public policy advocacy, market statistics and research, product quality assurance and promotion of the boating lifestyle. For more information, visit NMMA.org.