MIAMI, FL (February 17, 2022) — Today, Pleasurecraft Engine Group was awarded the 2021 Marine Industry Customer Satisfaction Index (CSI) Award for excellence in customer satisfaction. Award recipients were acknowledged during the National Marine Manufacturer’s Association (NMMA) Industry Breakfast at the Miami Boat Show.
The Marine Industry CSI Awards honor boat and engine manufacturers who actively measure customer satisfaction and pursue continuous improvement to better serve their customers. Pleasurecraft achieved an independently-measured score of over 90 percent in customer satisfaction over the past program year, based on information provided by customers.
Mark McKinney, President of Pleasurecraft stated, “I am extremely proud of our team for all the hard work they put in to provide outstanding customer service every year. Being recognized with this award year after year is a testament to the passionate team of employees we have at Pleasurecraft who are committed to building the best possible products for our customers.”
About Pleasurecraft Engine Group: Pleasurecraft Engine Group, owned by Correct Craft, manufactures four engine brands, PCM, Crusader, Challenger, and Levitator, from its headquarters in Little Mountain, South Carolina. For over forty-five years, Pleasurecraft has led the industry in providing the highest quality, most innovative inboard engines, backed with exceptional service. For more information please visit www.pcmengines.com.
About Correct Craft: Celebrating 96 years of excellence in the marine industry, Correct Craft is a Florida-based company with global operations. Focused on “Making Life Better,” the Correct Craft family includes Nautique, Centurion, Supreme, Bass Cat, Yar-Craft, SeaArk, Parker and Bryant boat companies, Pleasurecraft Marine Engine Group, Watershed Innovation and Aktion Parks. For more information please visit www.correctcraft.com.