LITTLE MOUNTAIN, SC (March 10, 2020) — Pleasurecraft Engine Group was awarded the 2020 Marine Industry Customer Satisfaction Index (CSI) Award for excellence in customer satisfaction. Award recipients were acknowledged Thursday, March 4th during the NMMA’s 2021 State of the Recreational Boating Industry and Awards Presentation.
The Marine Industry CSI Awards honor boat and engine manufacturers who actively measure customer satisfaction and pursue continuous improvement to better serve their customers. Award recipients achieved an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine during the period between January 1, 2020 and December 31, 2020. Participating manufacturers must survey all new boat buyers during this period.
Mark McKinney, President of Pleasurecraft stated, “We are honored to receive the 2020 CSI Award from the NMMA. Winning this award year after year is a testament to the hardworking team of employees we have at Pleasurecraft who are committed to build the best possible products for our customers.”
About Pleasurecraft Engine Group: Pleasurecraft Engine Group, owned by Correct Craft, manufactures four engine brands, PCM, Crusader, Challenger, and Levitator, from its headquarters in Little Mountain, South Carolina. For over forty years Pleasurecraft has led the industry in providing the highest quality, most innovative inboard engines, backed with exceptional service. For more information please visit www.pcmengines.com.
About Correct Craft: Celebrating 96 years of excellence in the marine industry, Correct Craft is a Florida-based company with global operations. Focused on “Making Life Better,” the Correct Craft family includes Nautique, Centurion, Supreme, Bass Cat, Yar-Craft, SeaArk, Parker, and Bryant boat companies, Pleasurecraft Marine Engine Group, Watershed Innovation and Aktion Parks. For more information please visit www.correctcraft.com.