Miami, FL (February 17, 2021) — Today Supreme Boats, known as the most valuable towboat for surf, wake and ride, was recognized for its exceptional customer satisfaction. Supreme Boats was awarded the 2021 Marine Industry Customer Satisfaction Index (CSI) Awards for excellence in customer satisfaction by the National Marine Manufacturers Association (NMMA). This is the seventh such award for Fineline Industries, D.B.A. Centurion and Supreme Boats and is particularly meaningful given the recent global supply chain issues and labor shortages.
Supreme is just one of seven companies in its category to receive the prestigious award. Fifty-seven companies in 13 categories received the award. The Marine Industry CSI Awards honor boat and engine manufacturers who actively measure customer satisfaction and pursue continuous improvement to better serve their customers. Award recipients achieved an independently measured standard of excellence of 90% or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine during the period between January 1 and December 31, 2021. Participating manufacturers must survey all new boat buyers during this period. The program surveyed over 175,000 customers.
Upon receipt of the award at the Discover Boating® Miami International Boat Show® NMMA Industry breakfast, Paul Singer, President of Supreme Boats, said “We are proud to receive this award and see it as a direct result of our employee empowerment and commitment to improving the ownership experience and Making Lives Better for our valued owners. “
About Supreme Boats
Supreme is not just a most valuable towboat. The surf, wake and ride performance of each boat we build improves the ownership experience and represents freedom, a family’s investment in joy, and peace of mind. It’s a tool for positive change. Our purpose is not just to build better boats, but also to make the lives of our customers better, and we take that very seriously. We measure our success in smiles created-those involuntary indicators of joy that are the humanization of God’s glory. When we generate smiles, we know we are on the right path.
About Correct Craft
Celebrating 97 years of excellence in the marine industry, Correct Craft is a Florida-based company with global operations. Focused on “Making Life Better,” the Correct Craft family includes Nautique, Centurion, Supreme, Bass Cat, Yar-Craft, SeaArk, Parker, and Bryant boat companies, Pleasurecraft Marine Engine Group, Watershed Innovation and Aktion Parks. For more information, please visit www.correctcraft.com